Question 1

How do I log in to my account?

Accepted Answer

Sign in to access your Microsoft 365 account. Bookmark the login page for easy access in your web browser.Note: If you try to sign in to your account directly through Microsoft (for example, through Outlook in your browser), you will need to enter your email address before being redirected to the steps below.Access the Microsoft 365 login page.Enter your Microsoft 365 address and password. Your Hostrean username and password will not work here.If your browser automatically fills in your username and password, make sure you are using your Microsoft 365 email address and password, not your Hostrean account credentials.(Optional) To avoid being disconnected from your account when closing and reopening it in your browser, check the box next to Keep me signed in on this device .Click Sign in . The Microsoft 365 home page will load.(Optional) If you have multi-factor authentication (MFA) enabled, confirm your identity using this authentication method. If this is your first login with MFA enabled, configure the authentication method.In the upper left corner, select the application launcher.Select the application you want to open (for example, to access your inbox, select Outlook ).

Question 2

Add my Microsoft 365 email to Apple Mail on iPhone or iPad.

Accepted Answer

Add your Microsoft 365 email to the Apple Mail app on your iPhone or iPad. This way, you can send, receive, and organize your emails.Note: There is an issue where Microsoft 365 email accounts are being disconnected from Mail. To resolve this, remove the account from Mail and add it again . We appreciate your patience while we work with Microsoft to resolve this issue.Important: If you're in a different location and Stolen Device Protection is enabled, you might receive a message about a security delay. To continue adding your email account, go to a known location and disable protection or wait an hour. Learn how to turn Stolen Device Protection on or off at Apple.com. Remember to turn the feature back on when you're finished setting it up.Open the settings.Tap on Apps , then tap on Mail .Tap on Mail Accounts .Tap Add Account .Tap on Microsoft Exchange .Enter your Microsoft 365 email address and click Next .To confirm that you want to use your account, tap Sign in . A message will appear stating that Settings wants to use microsoftonline.com to sign you in.Select Next . The Hostrean login page will open.Enter your email password and tap Sign In . You may need to verify your account to continue. If the Sign In button is disabled in the upper right corner, tap the refresh icon to reload the page.If you've forgotten your Microsoft 365 email password, tap the "Need to find your password?" link or follow the instructions in our article.If you see a message that your browser is unusual, you may need to turn off iCloud Private Relay. Learn how to turn off Apple's iCloud Private Relay.Tap Next if the domain trust question is displayed.If multifactor authentication is enabled, authenticate your account using your authentication method.You may need to accept some permissions for Microsoft 365 and Mail to work together. Tap Accept . If you are setting this up for your organization, select the check box next to Agree on behalf of your company .Tap Save . Your Microsoft 365 account will be added to Mail.You can return to Mail Accounts to update your settings at any time.

Question 3

How to add user email accounts

Accepted Answer

As your company grows, your employees may need their own Microsoft 365 email addresses. Add a user and set up a new email address.Required: In the Email & Office panel, you need to set up all current accounts and users before you can purchase new accounts. To keep your current accounts and purchase new ones, visit the Hostrean website . If you have recently deleted a user, you may need to wait up to 1 day to use the credit.Log in to the Email and Office Dashboard (use your Hostrean username and password).Select Add user .If you have multiple account types available, under the Microsoft 365 account type you want to set up, click Start . If you have one or no accounts available, proceed to step 4.Select the domain you want to use and click Continue .If you don't have any users available, select a plan and complete the purchase.Depending on the number of accounts available, on the Create a new email account page, you will see either Create a single email or Create multiple emails . Based on what is displayed in your Email & Office Dashboard, click the appropriate tab and then follow these steps: Create a single emailUsernameEnter a name before the @ symbol.NameEnter the username.SurnameEnter the user's last name.Account typeSelect the type of Microsoft 365 account you want to use for this user.Share contacts and files withSelect the domains with which you want to share email contacts, calendars, and files. Or select Do not share . This option only appears when you are setting up a user who is on a different domain than other users and you want to link the domains .Administrator permissionsTo make the user an administrator, select Yes . The user will have access to features that allow them, for example, to create email aliases and edit shared contacts. If this is the first user in this domain, the Yes option will be selected by default.PasswordEnter a password (or use a temporary password ) for this account.Send account information toEnter up to 5 email addresses to which you want user account notifications to be sent.6. Select Create or Create account(s) . When an account is set up and ready to use, we will send a notification to the email address you provided.

Question 4

Sign in to my Microsoft 365 account

Accepted Answer

Sign in to access your Microsoft 365 account. Bookmark the login page for easy access in your web browser.Note: If you try to sign in to your account directly through Microsoft (for example, through Outlook in your browser), you will need to enter your email address before being redirected to the steps below.Access the Microsoft 365 login page.Enter your Microsoft 365 address and password. Your Hostrean username and password will not work here.If your browser automatically fills in your username and password, make sure you are using your Microsoft 365 email address and password, not your Hostrean account credentials.(Optional) To avoid being disconnected from your account when closing and reopening it in your browser, check the box next to Keep me signed in on this device .Click Sign in . The Microsoft 365 home page will load.(Optional) If you have multi-factor authentication (MFA) enabled, confirm your identity using this authentication method. If this is your first login with MFA enabled, configure the authentication method.In the upper left corner, select the application launcher.Select the application you want to open (for example, to access your inbox, select Outlook ).

Question 5

What are Office applications?

Accepted Answer

With the Online Essentials, Business Professional, and Business Enterprise plans, you'll have online access to the complete Office suite of applications. Our Business Professional and Business Enterprise plans go even further, allowing you to install the applications on up to 5 devices.Note: Compare our Microsoft 365 plans to find the right fit. When you're ready, you can upgrade your plan .To access your Office applications, sign in to Microsoft 365.Sign in to Microsoft 365. Use your Microsoft 365 email address and password (your Hostrean username and password will not work here).To view the Office applications, select the menu in the upper left corner.Office applications included in Business Professional plans or higher.Note: If your screen size is larger than 10.1 inches, you will need a license to edit Office desktop applications. Each user account includes one license.OutlookConnect, organize, and accomplish tasks with a personalized email address and calendar. Outlook lets you create and send emails, manage tasks, and plan your schedule. Learn more about using Microsoft Outlook .OneDriveKeep your files and folders protected, up-to-date, and accessible across your devices. OneDrive backs up your photos, videos, and files so they're available no matter what happens to your device. Learn more about using Microsoft OneDrive .WordCreate better documents with Word, a full-featured word processing program that lets you create, edit, share, and publish your work. Learn more about using Microsoft Word .ExcelManage, visualize, and analyze data with Microsoft Excel. Create spreadsheets, access calculation and charting tools, and collaborate with others on workbooks. Learn more about using Microsoft Excel .Power pointTake your presentations to the next level with Microsoft PowerPoint. Create, share, and co-author professional presentations within the app. Learn more about using Microsoft PowerPoint .OneNoteStart your digital notebook with OneNote. Organize your ideas into notebooks, make revisions by typing, highlighting, or annotating with ink, and then share your notes with others. Learn more about using Microsoft OneNote .SharePointShare and manage content, knowledge, and applications to engage and inform your organization. Create sites for each team, department, and project division. Learn more about using Microsoft SharePoint .TimesMeet, chat, call, and collaborate with communication software that lets your team work and plan together. Start meetings with anyone and rest assured that confidential information is encrypted in all chats, calls, meetings, and files. Learn more about using Microsoft Teams .ReservationsStay up-to-date with Microsoft Bookings, an online and mobile app for small businesses that use appointments, such as hair salons or dental offices. Learn more about using Microsoft Bookings .Purchase them in the Office Mail & Dashboard . (If you are not taken directly to the Microsoft Apps page, on the left side, under Apps & Add-ons , select Microsoft Apps .)DefenderDefender is an AI-powered device security solution designed to help protect your business against cyber threats such as ransomware, malware, and phishing attacks. Learn more about Defender .PlannerUse Planner as your work management tool to develop project plans, create tasks, track progress, and allocate resources. Learn more about Planner .Power BIProvide insights across your organization with this business analytics tool that connects to hundreds of data sources and simplifies data preparation. Power BI is available for purchase. Learn more about Power BI .VisioSimplify complex information through simple, easy-to-understand diagrams using this diagramming and vector graphics tool. Visio is available for purchase. Learn more about Visio .

Traffic management

Domain registration

Create a website

Leverage your business

Grow with Hostrean

Achieve the extraordinary, collaborate, create, and connect with Microsoft 365.

Microsoft 365 offers valuable tools for increased productivity at work.

Your Microsoft 365

Advanced protection

Integrated agenda

Have an email

Mobile webmail

Unlimited online meetings and HD video conferencing.

Email Essentials

Email Plus

Online Business Essentials

Online business – Professional

1 TB of online storage, keep all your files safe.

Professional email address with your domain name.

Do more from wherever you are with trusted Microsoft apps.

Plans

Compare the plans and find the perfect plan for you.

Professional Email

Are you familiar with our professional email address?

Create and connect with Microsoft 365

Frequently Asked Questions about Microsoft Office 365

How do I log in to my account?

Add my Microsoft 365 email to Apple Mail on iPhone or iPad.

How to add user email accounts

Sign in to my Microsoft 365 account

What are Office applications?

Business Work Packages

Leverage your business

Leverage your business

Web development

Traffic management

Domain registration

Traffic management

Domain registration

Create a website

Leverage your business

Grow with Hostrean

Security and certificates

Accommodation

Register your domain.

Talk to our team

Traffic management

Domain registration

Create a website

Leverage your business

Grow with Hostrean

Achieve the extraordinary, collaborate, create, and connect with Microsoft 365.

Microsoft 365 offers valuable tools for increased productivity at work.

Your Microsoft 365

Advanced protection

Integrated agenda

Have an email

Mobile webmail

Unlimited online meetings and HD video conferencing.

Email Essentials

Email Plus

Online Business Essentials

Online business – Professional

1 TB of online storage, keep all your files safe.

Professional email address with your domain name.

Do more from wherever you are with trusted Microsoft apps.

Plans

Compare the plans and find the perfect plan for you.

Professional Email

Are you familiar with our professional email address?

Create and connect with Microsoft 365

Frequently Asked Questions about Microsoft Office 365

How do I log in to my account?

Add my Microsoft 365 email to Apple Mail on iPhone or iPad.

How to add user email accounts

Sign in to my Microsoft 365 account

What are Office applications?

Business Work Packages

Leverage your business

Leverage your business

Web development

Traffic management

Domain registration